2010 Leading Edge Awards
Travel companies face some serious challenges: The industry is rapidly changing, extremely price-sensitive and vulnerable to the whims of Mother Nature. Even so, many companies excel at offering products that customers consider a cut above the norm. Sometimes these businesses outpace the competition because they invest in cutting-edge technology; sometimes a customer-centric culture shines through; and sometimes creative product development causes customers to take notice. Providing excellence in travel deserves recognition now more than ever, which is why Executive Travel has chosen to honor those companies that have distinguished themselves this year. Here are the winners of the 2010 Leading Edge Awards, along with our Editors’ Honors
Best Domestic Airline
Gold: Delta Air Lines Silver: AirTran Airways Bronze: American Airlines
Best Domestic Airline for First-Class Service
Gold: Delta Air Lines Silver: American Airlines Bronze: Continental Airlines
Best Domestic Airline for Business-Class Service
Gold: United AirlinesSilver: Delta Air LinesBronze: AirTran Airways
Best Airline for Airport Lounges
Gold: Delta Air Lines Silver: American Airlines Bronze: British Airways
Best North American Low-Cost Carrier
Gold: Southwest Airlines Silver: AirTran Airways Bronze: JetBlue Airways
Best Domestic Frequent Flier Program
Gold: Delta Air Lines Silver: AirTran Airways Bronze: American Airlines
Best Domestic Airline for Overall Customer Service
Gold: Delta Air Lines Silver: AirTran Airways Bronze: Southwest Airlines
Best Private Jet Service
Gold: Delta AirElite Silver: NetJets Bronze: Blue Star Jets
Best Aircraft
Gold: Boeing 777 Silver: Boeing 747 Bronze: Boeing 737
Best Domestic Airport
Gold: Denver International Airport Silver: Los Angeles International Airport Bronze: New York John F. Kennedy International Airport
Best Car Rental Company
Gold: Hertz Car RentalSilver: Avis Rent a CarBronze: Enterprise Rent-A-Car
Best Hotel Chain
Gold: Hyatt Hotels & Resorts Silver: Hilton Hotels Bronze: Four Seasons Hotels and Resorts
Best Luxury Hotel Chain with North American Locations
Gold: Ritz-Carlton Hotels & ResortsSilver: Four Seasons Hotels and ResortsBronze: Mandarin Oriental Hotel Group
Best Hotel for Business Service
Gold: Hilton Hotels Silver: Hyatt Hotels & Resorts Bronze: Marriott Hotels & Resorts
Best Hotel for Meetings
Gold: Hyatt Hotels & Resorts Silver: Hilton Hotels Bronze: Marriott Hotels & Resorts
Best Frequent-Guest Program
Gold: Marriott Rewards Silver: Hyatt Gold Passport Bronze: Hilton HHonors
Best Destination Club/Fractional Home Ownership/Timeshare
Gold: Hyatt Vacation ClubSilver: Marriott Vacation Club Bronze: Hilton Grand Vacations



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