Executive Travel Magazine

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March/April 2011

The Human Element

In this issue, we've gone behind the scenes in business travel and found the magic common to successful airlines, hotels and travel services: the human element. We provide you with exclusive access to:

Shadow a hotel general manager on a typical day
Drive along as geographic analysts correct GPS data
Find out who is responsible for cancelling your flight in bad weather

Perfect service and a flawless experience are never a result of chance!

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ET shadows a hotel general manager for the inside scoop on this demanding job.
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A behind-the-scenes at what happens when weather causes flight cancellations.
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Without human intervention, GPS technology wouldn't get you from here to there.
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The Celtic Tiger may have taken its leave, but there's plenty of room for business recovery in Dublin.
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Ted Leonsis, serial entrepreneur and owner of three local sports franchises, gives us his Washington D.C. travel guide.

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Head to these PGA golf courses to have fun—and relive tournament moments.
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Establishing the value of an award mile is a slippery proposition.

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How can you plan for success in a new leadership role?
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3 steps to increasing sales opportunities with your existing accounts.
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Here's how to get the most from your IT department.
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Smart carry-on bags pay off for business travelers.
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Reality-show chefs' restaurants offer fine dining.
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Here's how to get started in the hot sport of paddle surfing.
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Wyndham launches TRYP, a new hotel brand, in New York City.
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This travel jacket is your new carry on.
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Richard Branson breaks into the American lodging market with Virgin Hotels.
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New hotels and airport improvements are all part of London's preparation for the Olympics.
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Tired? Look for the growing number of airport napping nooks—individual mini-suites for fliers.
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Yotel is launching in the U.S. with a new Times Square hotel.
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An Airbus engineer says airplanes of the future may be see-through.
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