2008 Leading Edge Awards
In a a year of uncertainty and turmoil in travel—massive flight cancellations, airline bankruptcies, skyrocketing fuel costs and increasingly tighter budgets—it’s easy to forget that many companies continue to offer high-quality, innovative products and services to travelers. Here, we announce our list of companies that have excelled when others have failed, serving the travel community with enthusiasm when others seem not to care. The winners of our 2008 Executive Travel Leading Edge Awards remind us that greatness is still achievable in the travel industry. The winners were selected by Executive Travel readers, who voted this spring in an online survey found at both ExecutiveTravelMagazine .com and LeadingEdgeAward.com. More of you voted in 2008 than ever before, indicating an increasing desire among business travelers to have a collective voice about the travel industry. To those who participated, we offer a special thank-you for taking part in the awards and having your say in honoring excellence. We congratulate the winning companies and commend them for leading, innovating and serving their travel customers.
2008 LEADING EDGE AWARD WINNERS
AIRLINES - DOMESTIC
Best Domestic Airline
1. Continental Airlines
2. Delta Air Lines
3. American Airlines
Best Domestic Airline for First Class Service
1. Delta Air Lines
2. Continental Airlines
3. American Airlines
Best Domestic Airline for Business Class Service
1. United Airlines
2. Continental Airlines
3. Delta Air Lines
Best "Low-Cost" Carrier
1. JetBlue Airways
2. Southwest Airlines
3. AirTran
AIRLINE - INTERNATIONAL
Best International Airline
1. Singapore Airlines
2. British Airways
3. Virgin Atlantic Airways
Best International Airline for First Class Service
1. Singapore Airlines
2. British Airways
3. Virgin Atlantic Airways
Best International Airline for Business Class Service
1. British Airways
2. Singapore Airlines
3. Virgin Atlantic Airways
Best Airline for Flights to Africa
1. South African Airways
2. British Airways
3. Delta Air Lines
Best Airline for Flights to Australia and New Zealand
1. Qantas Airways
2. Air New Zealand
3. United Airlines
Best Airline for Flights to Eastern and Southeastern Asia
1. Singapore Airlines
2. Asiana Airlines
3. Cathay Pacific
Best Airline for Flights to Canada
1. Air Canada
2. Delta Air Lines
3. Continental Airlines
Best Airline for Flights to the Caribbean
1. American Airlines
2. Delta Air Lines
3. Continental Airlines
Best Airline for Flights to Central and South America
1. American Airlines
2. Delta Air Lines
3. United Airlines
Best Airline for Flights to Eastern Europe
1. Lufthansa
2. British Airways
3. KLM
Best Airline for Flights to Mexico
1. Continental Airlines
2. American Airlines
3. Aeromexico
Best Airline for Flights to the Middle East
1. Emirates
2. El Al
3. Delta Air Lines
Best Airline for Flights to Western Europe
1. Virgin Atlantic Airways
2. British Airways
3. Lufthansa
AIRLINE LOYALTY PROGRAMS
Best Frequent Flyer Program - Domestic
1. Delta Air Lines
2. United Airlines
3. American Airlines
Best Frequent Flyer Program - Asia
1. Cathay Pacific
2. Singapore Airlines
3. Asiana Airlines
Best Frequent Flyer Program - Europe
1. British Airways
2. Lufthansa
3. KLM
Best Frequent Flyer Program – Africa/Middle East
1. Emirates
2. South African Airways
3. Qatar Airways
AIRLINE CUSTOMER SERVICE AND LOUNGES
Best Airline Customer Service - Domestic
1. Continental Airlines
2. Delta Air Lines
3. Southwest Airlines
Best Airline Customer Service - Europe
1. Virgin Atlantic Airways
2. British Airways
3. Lufthansa
Best Airline Customer Service - Asia
1. Singapore Airlines
2. Cathay Pacific
3. Asiana Airlines
Best Airline Customer Service - Africa/Middle East
1. Emirates
2. South African Airways
3. El Al
Best Airline for Airport Lounges
1. Delta Air Lines
2. American Airlines
3. Continental Airlines
OTHER AIR TRAVEL CATEGORIES
Best Aircraft
1. Boeing 777
2. Boeing 747
3. Boeing 767
Best Private Jet Service
1. NetJets
2. Delta AirElite
3. Marquis JetCard
Best Domestic Airport
1. Denver
2. Atlanta
3. Chicago - O'Hare
Best International Airport
1. Amsterdam
2. Hong Kong
3. Singapore
CAR RENTAL
Best Car Rental Company
1. Hertz
2. Avis
3. Enterprise
HOTELS
Best Hotel Chain
1. Hilton
2. Marriott
3. Four Seasons
Best Hotel for Business Service
1. Marriott
2. Hilton
3. Embassy Suites
Best Hotel for Meetings
1. Embassy Suites
2. Marriott
3. Hilton
Best Luxury Hotel Chain with North American Locations
1. Four Seasons
2. Ritz-Carlton
3. Fairmont
Best Luxury Hotel Chain with locations outside North America
1. Ritz-Carlton
2. Four Seasons
3. Mandarin Oriental
HOTEL LOYALTY PROGRAM
Best Frequent Guest Program
1. Marriott Rewards
2. Hilton HHonors
3. Starwood Preferred Guest
FRACTIONAL OWNERSHIP
Best Destination Club/Fractional Home Ownership/Timeshare
1. Marriott Vacation Club
2. Hilton Grand Vacations Club
3. Disney Vacation Club
LUGGAGE AND LEATHER GOODS
Best Carry-on Case
1. Travelpro
2. Tumi
3. Victorinox
Best Briefcase
1. Tumi
2. Samsonite
3. Targus
Best Laptop Case
1. Tumi
2. Targus
3. Travelpro
CREDIT CARD REWARDS
Best Credit Card Rewards Program
1. American Express Membership Rewards
2. United Airlines Mileage Plus Visa
3. Delta SkyMiles from American Express
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Best like Beauty a reflection of personal preferences?
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Nov 12 2009, 11:48 PM EST by
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Thread started: Nov 12 2009, 11:48 PM EST
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Since there are no criteria for these "best" categories, isn't it more someone's idea of what is best?
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