Thread started: Jun 4 2007, 9:51 AM EDT
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United set a new policy for lengthy ground delays: Persons who sit on the tarmac for at least four hours on a departing flight (or 90 minutes after landing) will get a note of apology, a $10 airport dining voucher and a 20 percent discount on a future coach flight. What do you think of United’s policy? Post your comments here. (If you want to be quoted by name, add your name to your comments.)
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RE: United's new ground delay policy
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AnonymousJun 5 2007, 7:40 PM EDT
Seriously inadequate and insulting. No one should EVER have to sit in a plane on the tarmac for 4 hours. Ever.
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