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Alerts for 9/10/07
United comes out with customer service plan
American tests cashless in-flight purchases
Launch of Frontier’s new regional subsidiary is delayed
FAA sets new traffic patterns designed to cut delays
Exemption from new U.S. passport rules will expire October 1
Dragonair joins Oneworld; SkyTeam adds three associate members
Bmi adds lie-flat beds; delays launch of Heathrow-U.S. flights
U.S. flyers file class action vs. British Airways over luggage mess
American ends partnership with Indian carrier
Unique 757 maintenance procedure in Nepal
Miami opens new South Terminal project
American tests cashless in-flight purchases
Launch of Frontier’s new regional subsidiary is delayed
FAA sets new traffic patterns designed to cut delays
Exemption from new U.S. passport rules will expire October 1
Dragonair joins Oneworld; SkyTeam adds three associate members
Bmi adds lie-flat beds; delays launch of Heathrow-U.S. flights
U.S. flyers file class action vs. British Airways over luggage mess
American ends partnership with Indian carrier
Unique 757 maintenance procedure in Nepal
Miami opens new South Terminal project
Latest page update: made by jimglab
, Sep 10 2007, 10:34 AM EDT
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| Started By | Thread Subject | Replies | Last Post | |
|---|---|---|---|---|
| jimglab | United's customer service plan | 1 | Sep 17 2007, 12:12 PM EDT by green747 | |
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Thread started: Sep 10 2007, 9:58 AM EDT
Watch
United Airlines has issued a 12-point customer service plan. Read this weeks' story about it and/or visit the linked United site for details (www.united.com/page/article/0,6722,52163,00.html). Then tell us what you think of United’s pledges – e.g., to try to deliver checked bags within 25 minutes of arrival, and to give discount certificates to passengers stuck on a ground-delayed plane for more than four hours before takeoff. Post your comments here.
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