Readers tell us how they really feel.

Don’t get us started! Poor design really gets under the skin of business travelers. Let’s face it, business travel is grueling. Its effects could be softened, however, with thoughtful and intelligent design. Instead, we find pain points that irritate business travelers at every juncture of the trip, from the airport to the aircraft to the rental car to the hotel. We checked out the message boards at ExecutiveTravelMagazine.com and FlyerTalk.com to hear from business travelers about which design flaws make them crankiest when they travel. If you find yourself nodding as you read through these pet peeves, you’re officially a seasoned road warrior.

Readers sound off about what’s wrong with…

Airports

Aircraft

Rental Cars

Hotels
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Rather than simply complain, some readers put their own ideas for improvement into this Suggestion Box for improved design
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Meanwhile, here are some concepts and designs that work well in solving problems, according to readers.