Design flaws: Airports

Travelers share what gets their goats about airport design.



The scarcity of clocks on airport concourses.

Cafeterias, hotel/airline lounges and buffet-style restaurants with self-serve items placed in a corner.

Runways that are a very, very long taxi from the terminals.

Airport signage that is difficult to read or ill-placed.

Airport restaurants with no provision made for the fact that most patrons will have carry-on baggage—no place to store luggage, tight squeezes between tables that must be navigated with luggage.

Airport waiting areas with seats arranged in long rows.

New airport terminals that do not provide moving walkways for concourses that are spread out.

Airports with several terminals that require passengers to take a bus to go from one to another (e.g., Phoenix or Sydney when changing from international to domestic).

Airports with satellite rental-car facilities.

Satellite rental-car facilities that are a 10-minute drive or more from the airport.

Satellite rental-car facilities accessed by buses (versus monorail) that require you to lift your bags.

Airports that have small “pods” of gates beyond security, with minimal food options.

Confusing signage on where to find shuttles.

Public address systems that can’t be heard outside the immediate boarding area, especially if it’s standing-room-only at the gate.

Airports that require pedestrians to cross many lanes of traffic to get to the terminal.

Airport “labyrinth” lines that require walking in a zigzag when there’s actually no line.

Airports with no pre-security restaurants, so waiting family or colleagues cannot sit and eat.

Seating in boarding areas with armrests (and no other options).

Paper boarding passes.

TSA security areas without adequate space for passengers to put their shoes back on and repack carry-ons.

Lack of water fountains in airport terminals.

Cafeteria lines that aren’t arranged in a logical fashion (preferred: cups, fountain, lids, straws; and tray, plate, food, napkin/plasticware—after it’s clear which utensils will be needed).

Airport bathrooms with doors that swing very close to the toilet.




jimglab
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Anonymous Laughing out loud 0 Oct 10 2008, 7:02 PM EDT by Anonymous
Thread started: Oct 10 2008, 7:02 PM EDT  Watch
I totally agree with all of the above! I choose airports that have the least number of these crazy things.
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