Change: There were only format changes (bold, italics, etc.) in this version. See this version for details. (Word count: 1204)

Change:  and boarded planes to personally explain the situation to irritated passengers. Says Skeen about the challenges ahead: “I’ve got my eyes wide open.”_________________________________________________________________________________________Kelly Barron is a freelance writer in Los Angeles. Email Kelly at editor@executivetravelmag.com.   View changes from previous version. (Word count: 1204)

Change: Another cost savings: Booking tickets online. Eschewing traditional distribution, which costs as much as $15 to sell a ticket, Independence, like JetBlue, will hawk tickets   View changes from previous version. (Word count: 1198)