Change: There were only format changes (bold, italics, etc.) in this version. See this version for details. (Word count: 1126)

Change: by Jeff ThullMarch 2007 If you address potential problems in advance, your clients will see you as a partner worthy of their trust. One of the enduring myths of negotiation is that back-and-forth struggle with your   View changes from previous version. (Word count: 1126)

Change: by Jeff Thull If you address potential problems in advance, your clients will see you as a partner worthy of their trust. One of the enduring myths of negotiation is that back-and-forth struggle with your client   View changes from previous version. (Word count: 1120)

Change: Ask yourself, “What might the customer be experiencing without this feature? What would he physically be able to see in his business that would show   View changes from previous version. (Word count: 1124)