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J.D. Power airline rankings
Cream of the Crop
In its 2007 North America Airline Satisfaction Study, J.D. Power and Associates measured overall customer satisfaction based on performance in seven measures (in order of importance): cost and fees, flight crew, in-flight services, aircraft, boarding/deplaning/baggage, check-in and reservations.
Highest ranking low-cost airlines
JetBlue
Frontier
Southwest
Highest ranking traditional network carriers
Continental
Delta
American
Latest page update: made by jimglab
, Sep 24 2007, 1:01 PM EDT
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Edited by jimglab
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Edited by jimglab
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