BEST DOMESTIC AIRLINE

1st: Delta Air Lines
2nd: American Airlines
3rd: Continental Airlines

BEST DOMESTIC AIRLINE FOR FIRST-CLASS SERVICE

1st: Delta Air Lines
2nd: American Airlines
3rd: Continental Airlines

BEST FOREIGN AIRLINE

1st: Singapore
2nd: British Airways
3rd: Virgin Atlantic Airways

BEST FOREIGN AIRLINE FOR FIRST-CLASS SERVICE

1st: Singapore Airlines
2nd: British Airways
3rd: Virgin Atlantic Airways

BEST DOMESTIC AIRLINE FOR BUSINESS-CLASS SERVICE

1st: Delta Air Lines
2nd: American Airlines
3rd: United Airlines

BEST FOREIGN AIRLINE FOR BUSINESS-CLASS SERVICE

1st: British Airways
2nd: Singapore Airlines
3rd: Virgin Atlantic Airways

BEST AIRLINE FOR FLIGHTS TO AFRICA

1st: Delta Air Lines
2nd: South African Airways
3rd: British Airways

BEST AIRLINE FOR FLIGHTS TO AUSTRALIA AND NEW ZEALAND

1st: Qantas Airways
2nd: Air New Zealand
3rd: United Airlines

BEST AIRLINE FOR FLIGHTS TO EASTERN AND SOUTHEASTERN ASIA

1st: Singapore Airlines
2nd: Delta Air Lines
3rd: Cathay Pacific

BEST AIRLINE FOR FLIGHTS TO CANADA

1st: Air Canada
2nd: Delta Air Lines
3rd: American Airlines

BEST AIRLINE FOR FLIGHTS TO THE CARIBBEAN

1st: Delta Air Lines
2nd: American Airlines
3rd: Continental Airlines

BEST AIRLINE FOR FLIGHTS TO CENTRAL AND SOUTH AMERICA

1st: Delta Air Lines
2nd: American Airlines
3rd: United Airlines

BEST AIRLINE FOR FLIGHTS TO EASTERN EUROPE

1st: Lufthansa
2nd: British Airways
3rd: Air France

BEST AIRLINE FOR FLIGHTS TO MEXICO

1st: Delta Air Lines
2nd: Continental Airlines
3rd: American Airlines

BEST AIRLINE FOR FLIGHTS TO THE MIDDLE EAST

1st: Emirates
2nd: Delta Air Lines
3rd: United Airlines

BEST AIRLINE FOR FLIGHTS TO WESTERN EUROPE

1st: Delta Air Lines
2nd: British Airways
3rd: Lufthansa

BEST AIRLINE FOR AIRPORT LOUNGES

1st: Delta Air Lines
2nd: Continental Airlines
3rd: Virgin Atlantic Airways

BEST LOW-COST CARRIER

1st: JetBlue Airways
2nd: Southwest Airlines
3rd: Frontier Airlines

BEST AIRLINE CUSTOMER SERVICE

1st: Delta Air Lines
2nd: American Airlines
3rd: Southwest Airlines

BEST AIRLINE ALLIANCE

1st: SkyTeam
2nd: Star Alliance
3rd: OneWorld

BEST FREQUENT FLIER PROGRAM — U.S.

1st: Delta Airlines
2nd: American Airlines
3rd: Continental Airlines

BEST FREQUENT FLIER PROGRAM — EUROPE

1st: British Airways
2nd: Air France
3rd: Lufthansa

BEST FREQUENT FLIER PROGRAM — ASIA

1st: Asiana
2nd: Qantas
3rd: Singapore

BEST PRIVATE JET SERVICE

1st: Delta AirElite
2nd: NetJets
3rd: Marquis Jet Card

BEST U.S. AIRPORT

1st: Hartsfield Jackson
2nd: Denver
3rd: Dallas/Ft. Worth

BEST INTERNATIONAL AIRPORT

1st: Amsterdam
2nd: Singapore
3rd: Hong Kong

BEST CAR RENTAL COMPANY

1st: Hertz
2nd: Avis
3rd: National

BEST CAR RENTAL FREQUENCY PROGRAM

1st: Hertz
2nd: Avis
3rd: National

BEST HOTEL CHAIN

1st: Marriott
2nd: Four Seasons
3rd: Hilton

BEST LUXURY HOTEL CHAIN WITH LOCATIONS IN NORTH AMERICA

1st: Ritz-Carlton
2nd: Four Seasons
3rd: Mandarin Oriental

BEST LUXURY HOTEL CHAIN WITH LOCATIONS OUTSIDE NORTH AMERICA

1st: Ritz-Carlton
2nd: Four Seasons
3rd: Mandarin Oriental

BEST HOTEL CUSTOMER SERVICE:

1st: Four Seasons
2nd: Marriott
3rd: Ritz Carlton

BEST HOTEL FOR BUSINESS SERVICES

1st: Marriott
2nd: Four Seasons
3rd: Hilton

BEST HOTEL FOR MEETINGS

1st: Marriott
2nd: Hilton
3rd: Four Seasons

BEST FREQUENT GUEST PROGRAM

1st: Marriott Rewards
2nd: Hilton HHonors
3rd: Starwood Preferred Guest

BEST CRUISE LINE

1st: Royal Caribbean
2nd: Norwegian Cruise Line
3rd: Holland America Line

BEST DESTINATION CLUB/FRACTIONAL OWNERSHIP/TIMESHARE

1st: Marriott Vacation Club
2nd: Four Seasons Residence Clubs
3rd: Hilton Grand Vacation Club

BEST CREDIT CARD REWARDS PROGRAM

1st: Membership Rewards from American Express
2nd: Delta SkyMiles Credit Card from American Express
3rd: United Mileage Plus Visa

BEST CARRY-ON

1st: TravelPro
2nd: Tumi
3rd: Samsonite

BEST BRIEFCASE

1st: Tumi
2nd: Samsonite
3rd: Targus

BEST LAPTOP CASE

1st: Tumi
2nd: Targus
3rd: Samsonite