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| Version | User | Scope of changes |
|---|---|---|
| Sep 24 2007, 1:00 PM EDT (current) | jimglab | 169 words added |
| Sep 24 2007, 12:59 PM EDT | jimglab |
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Prices and sensors scare off potential users, survey finds
Does your jaw drop when you peruse the prices in a hotel mini-bar? You are not alone. A survey by TripAdvisor.com found that 94 percent of all travelers would use the mini-bar more often if prices were more reasonable. One-third of travelers said they never use the mini-bar.
“Travelers are scared of hotel mini-bars because of sky-high prices,” said a TripAdvisor spokesman. “By lowering prices and double-checking bill charges, hotels could provide a mini-bar service that travelers would embrace.”
Other findings:
- 25% of survey respondents have had a dispute with a hotel over a mini-bar charge. Men are more likely to get into a dispute over a mini-bar bill (32%) than women (22%).
- 34% of travelers claim they have been inaccurately charged for something in the mini-bar or fridge.
- 16% of travelers have been billed for simply adding items to a hotel room mini-bar/fridge or moving contents around.
- 7% have been charged for storing their own items in a mini-bar/fridge.
