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Change: Lacking think timeBlame/frustration with what cannot be changed_____________________________________________Karlin Sloan is founder and president of Karlin Sloan & Co. (www.karlinsloan.com), in New York, Chicago, Seattle, Boston, Detroit, Denver and Washington, D.C. The company provides executive coaching, team-building and leadership development services. Email Karlin at editor@executivetravelmagazine.com.editor@executivetravelmag.com.   View changes from previous version. (Word count: 1412)

Change: There were only format changes (bold, italics, etc.) in this version. See this version for details. (Word count: 1412)

Change: Unfortunately, this is not sustainable, nor is it adding any value. Stan’s belief system has always been that the customer is always right, and that   View changes from previous version. (Word count: 1412)