Change: company at every turn. Make them good ones!_____________________________________________ Karlin Sloan, M.A., is founder and president of Karlin Sloan & Co. (www.karlinsloan.com), based in New York City and Chicago, which provides executive coaching, team-building and leadership development services. Email Karlin at editor@executivetravelmag.com.   View changes from previous version. (Word count: 1215)

Change: Proactive professionalGetting caught in the act of providing better customer service.THE BIGGEST MISTAKE MANY COMPANIES MAKE IN customer service is making it reactive, rather than proactive. We’ve all been   View changes from previous version. (Word count: 1209)

Change: Proactive professionalGetting caught in the act of providing better customer service.THE BIGGEST MISTAKE MANY COMPANIES MAKE IN customer service is making it reactive, rather than proactive. We’ve all been   View changes from previous version. (Word count: 1211)

Change: Proactive professionalGetting caught in the act of providing better customer service.THE BIGGEST MISTAKE MANY COMPANIES MAKE IN customer service is making it reactive, rather than proactive. We’ve all been   View changes from previous version. (Word count: 1208)

Change: Created by Patty Nov 16 2006, 9:44 PM EST for: no reason given