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Delta

Delta Air Lines

Airline Code: DL

Headquarters: Atlanta, GA

Mailing Address: PO Box 20706, Atlanta, GA 30320

History: Delta began in 1924 as Huff Daland Duster, a crop dusting entity based in Monroe, LA that operated in the US during the summer and then dusted crops in Peru in the winter. In 1927, the crop dusting subsidiary of Huff Daland Manufacturing was sold to a Monroe businessman C.E Woolman who renamed the company Delta Air and began the first passenger service connecting Dallas, TX and Jackson, MS with Shreveport and Monroe, LA. Delta moved its offices from Monroe to Atlanta in 1941 and grew over the years via mergers with Chicago & Southern Airlines (1953), Northeast Airlines (1972) and Western Airlines (1987) which gave the airline its national presence we know today. International expansion came in 1991 when Delta acquired key assets of bankrupt Pan American, including its European routes and Northeast shuttle operation. Struggling through the worst down-turn in commercial aviation history, Delta filed for bankruptcy in September 2005.

Major Hubs: Atlanta, Cincinnati, Salt Lake City

International Network Strengths: Significant trans-Atlantic service to numerous business and leisure destinations throughout Europe from New York (JFK) and Atlanta gateways. Growing routes to the Caribbean and Latin America. Limited trans-Pacific service.

Domestic Network Strengths: Primarily North-South route network focused around Atlanta and Cincinnati hubs, including numerous non-stops from major Northeast cities of New York, Boston and Washington, DC.

Plane Types:

Mainline Boeing 737 Boeing 757 Boeing 767 Boeing 777 MD-80 MD-90
Regional Canadair Regional Jet 100/200/700

Club/Lounge: Crown Room Clubs. Over 30 airport locations worldwide.

Web site: delta.com

Useful phone numbers:

Reservations: 800-221-1212
Hearing Impaired: 800-831-4488
Automated Flight Status: 800-325-199
SkyMiles: 800-323-2323
Corporate HQ: 414-715-2600

Frequent Flyer Program: SkyMiles (SkyTeam)

Earning Currency: Miles. Earn one mile for every flown mile. Also accumulate miles through numerous SkyMiles partnerships and Membership Rewards participation.

Popular Redemption Award Levels:
Economy Class
25,000 Miles Free domestic US round-trip (50,000 miles for SkyChoice)
30,000 Miles Free round-trip to Caribbean/Mexico (60,000 miles SkyChoice)
35,000 Miles Free round-trip to Hawaii (75,000 miles for SkyChoice)
50,000 Miles Free round-trip to Europe (90,000 miles for SkyChoice)

First/Business Class
45,000 Miles Free domestic US round-trip (90,000 miles for SkyChoice)
60,000 Miles Free round-trip to Caribbean/Mexico (120,000 miles for SkyChoice) 70,000 Miles Free round-trip to Hawaii (150,000 miles for SkyChoice)
100,000 Miles Free round-trip to Europe (250,000 miles for SkyChoice)

Elite levels:
Silver Medallion 25,000 Medallion Qualification Miles in calendar year
Gold Medallion 50,000 Medallion Qualification Miles in calendar year
Platinum Medallion 75,000 Medallion Qualification Miles in calendar year

Mileage Expiration Policy: SkyMiles don’t expire as long as account has activity at least once every 2 years.

Co-Branded Credit Card: Delta SkyMiles Credit Card from American Express Consumer and Small Business Cards

What’s new?
SkyMiles members can redeem SkyChoice reward seats on a one-way basis when the lower mileage SkySaver seats are not available for full round-trip. This is key as SkySaver seats are as rare as peals these days it seems.

Lots more international service. When Delta filed for bankruptcy in 2005, it dramatically cut back it’s money losing domestic network in favor of growing the more profitable long-haul international service.

Delta will soon launch a world-wide carbon offset program to allow customers the option of making a contribution to the Conservation Fund that will help offset the carbon emissions associated with air travel. Donations will be $5.50 for a domestic round-trip and $11.00 for an international round-trip and will be used by the fund to plant trees in the US and abroad.

Who Knew?
Some Crown Room Club locations offer putting greens at select locations to help keep your game sharp while you are on the road. The unique feature is in conjunction with the PGA Tour, of which Delta is the official airline.

Delta's International Wine program is two time winner of "Most Original Wine List" in the Cellar in the Sky awards

Carrier got its name origins in providing early air service to the Mississippi Delta region of the Southern US.


Latest page update: made by airwarrior , Aug 16 2007, 10:35 PM EDT (about this update About This Update airwarrior code phone skyteam - airwarrior

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