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Anonymous
Passenger Bill of Rights
Feb 27 2007, 9:32 PM EST I think Congress is the wrong place to take up this initiative. JetBlue is experiencing the wrath of their poor judgment and actions - but they are now putting together their own Passenger Bill of Rights - which is what SHOULD happen. In order to compete and retain high value customers (in a very competitive industry), the airlines should voluntarily take this up on their own.