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Discussion: Passenger Bill of Rights
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ExecFlyer ExecFlyer |
Passenger Bill of Rights
Feb 28 2007, 11:21 AM EST I don't believe the government should dictate this effort, not yet anyway. It's up to the airlines to make good on their mistakes. Letting them choose how they handle customer service allows for competition. Customer service, along with ticket price and on time arrivals, should dictate who wins our loyalty as frequent travelers. 1 out of 1 found this valuable. Do you? |
 Steve@Tropomedia |
RE: Passenger Bill of Rights
Feb 28 2007, 3:43 PM EST Although I agree with allowing "free trade" (price, service, reliability, etc) determine who ultimately wins the marketplace, there should be some minimum standards set. I'm sure the people stuck on a runway for ten hours are thinking more about "enforcement" rather than market forces. Do you find this valuable? |