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Anonymous
Some Info Reqd.
May 28 2007, 1:35 AM EDT HI, I am an MBA student and am doing a research paper on Customer Loyalty Programs. Wanted to know from you how is billing done among partners in Airline Alliances? Are accounts maintained and a system of Debits and Credits is followed? Is the settlement of accounts done weekly/monthly or Quarterly? how is settlement done after settlement is done (In cash/ or miles are carried forward) ?
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Anonymous
RE: Some Info Reqd.
Feb 2 2008, 10:25 AM EST I do travel for the government. We are required to travel via the contracted carrier for a given city. There are times when the partner of carrier can carry the government passenger and any different cost is paid by the contract carrier. I have not seen any transfer of funds from my travel account take to cover the higher fares nor have refunds been given with the partner has a cheaper fare than the contracted carrier. I hope this help you
