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Discussion: Info about Frequent Flier ALliances

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Anonymous
Info about Frequent Flier ALliances
May 28 2007, 1:46 AM EDT
Hi, I am an MBA student and am doing a research paper on Customer Loyalty Programs. Wanted to know from you how is billing done among partners in Airline Alliances? Are accounts maintained and a system of Debits and Credits is followed? Is the settlement of accounts done weekly/monthly or Quarterly? how is settlement done after settlement is done (In cash/ or miles are carried forward) ? Do you find this valuable?    

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